Return & Refund Policy

Return and Refund Policy

       We want you to be happy with your purchase from You may exchange or return most merchandise for a full refund, less shipping charges, based on the original form of payment, for up to 30 days after purchase. Certain items are excluded from this policy, those are items that once used cannot be resold. We accept returns on these items only if they have not been used. Examples are soldering iron tips, flux, heatshrink etc. Another exception is for electronic products. All of our circuit boards, test leads, probes, meters, test equipment are tested before leaving our warehouse. If you have an item that is no longer working properly returns are handled on a case-by-case basis. We understand that equipment sometimes fails but we also understand that sometimes it is broken. We try our best to make you happy and just ask that you help us by not returning items that were broken during use.

       If an item's tracking number states that it was delivered yet you did not receive it, you must contact us in the next 15 days. These returns will also be handled on a case-by-case basis. If an item is lost during shipping and the carrier admits this, we will provide a reship.